FAQs
At Cinewood, we place the utmost importance on customer satisfaction and are dedicated to delivering an outstanding experience. If you’re not fully satisfied with your purchase, please contact us directly. Our team is here to assist you and resolve any concerns promptly. Ensuring a positive experience for every customer is our top priority.
EMAIL : [email protected]
Instagram : @wearecinewood
About
Lightroom Presets
Lightroom presets offer an easy way to elevate your photos with professional-quality edits. Instantly achieve a consistent, polished look and save hours of editing time, all while maintaining creative control. Perfect for photographers who want stunning results with minimal effort.
Cinewood’s presets are crafted with a sophisticated algorithm that replicates the intricate tonal properties of traditional film lab processing. By simulating key analog components like silver halides and color couplers, our presets deliver authentic depth, texture, and dynamic range. Designed for creators and storytellers, they transform digital footage into cinematic art, capturing the timeless essence of analog film.
Yes. Our presets work seamlessly on:
Desktop: Lightroom Classic (v7.3+), Lightroom CC, and Adobe Camera Raw in Photoshop.
Mobile: Lightroom Mobile for iOS and Android.
All presets are in.xmpformat for full compatibility.
Yes! Cinewood Presets are designed to work seamlessly with all major camera brands, including Canon, Sony, Nikon, Fujifilm, and more.
Whether you shoot in RAW or JPEG, our presets are optimized to adapt to different sensors, color profiles, and lighting conditions, ensuring consistent cinematic results across every image.
No matter your camera, Cinewood Presets bring professional-grade edits to your photos — straight out of Lightroom.
Yes! Cinewood Presets are fully compatible with Lightroom Mobile on both iOS and Android devices.
You can use them in two ways:
Via Sync: Install the presets on Lightroom Classic desktop, then sign in with the same Adobe ID on your mobile app — your presets will automatically sync
This means whether you’re editing on-the-go from your phone or working on a desktop, Cinewood ensures a professional, cinematic look for every photo.
Yes — Cinewood Presets work perfectly on both RAW and JPEG images, whether you’re shooting on a professional DSLR, mirrorless camera, or your iPhone/Android.
Every preset is carefully tuned to ensure consistency across different file types, lighting conditions, and camera brands.
Installation & Usage
You should have received a concise set of instructions in PDF format along with your purchase. These instructions will guide you on how to import your presets.
- Open your photo in Photoshop → go to Filter → Camera Raw Filter → Presets Tab → choose your Cinewood Preset (in
.xmpformat) and apply.
Don’t be concerned; it happens rather frequently that ZIP files cannot be opened using the Mac OS Archive Utility or the Windows Unarchiver. We recommend utilising the free application KEKA (on Mac) or 7zip (on Windows), both of which are far superior. Still stuck? Contact our support team for a fresh link.
Purchase & Payment
We currently accept PayPal for all orders. It’s fast, secure, and trusted worldwide. You can easily pay using your PayPal balance or any major credit/debit card linked to your PayPal account — no PayPal account required for most regions.
Once your payment is complete, you’ll receive a download link instantly on your email ID. From there, download the ZIP file containing your product. No waiting — start editing right away!
Yes. Every Cinewood Preset pack is a one-time purchase — no subscriptions, no hidden costs.
An automatic invoice is sent to your registered email right after a successful payment. If you don’t see it within a few minutes, please check your spam or promotions folder.
Still can’t find it? Just contact our support team — we’ll promptly resend your invoice to ensure your purchase record is complete.
For a smooth and instant download, we send your Cinewood Presets to the email linked to your PayPal account by default.
If you’d like to use a different email, you can:
Update your email address in your PayPal account before completing the purchase, or
Contact our support team immediately after purchase, and we’ll make sure your download link is sent to your preferred email.
If your PayPal email is inactive or no longer accessible, don’t worry — just reach out to us. We’ll generate a fresh download link and send it directly to your active email so you can start editing immediately.
This ensures you receive your presets securely, without delay, and hassle-free.
Yes! You can purchase individual packs or save more by getting the Masterpack, which includes all presets, bonus bundles, and future updates — giving you the best value.
Support & Policies
Don’t worry! Most of the time, the email with your Cinewood Presets download link may land in your spam, promotions, or junk folder — please check there first.
If you still can’t find it:
Confirm the email used during checkout is correct (especially if using PayPal).
If your PayPal email is inactive or you no longer have access, just contact our support team. We’ll generate a fresh download link and send it directly to your active email so you can start editing immediately.
We’re here to make sure you get your presets quickly and hassle-free, so you can start creating without delay.
Since our products are digital downloads, we do not offer refunds. But if you face technical issues, corrupted files, or download problems, our support team will assist immediately to ensure you get your presets.
We’re here to help:
Email: [email protected]
Instagram: @wearecinewood
Yes! Each preset pack includes a PDF guide with step-by-step instructions on installation and tips to achieve the best results.
Yes! Once purchased, you can install your presets on multiple devices linked to your account (desktop + mobile).
You can reach out to us anytime on Instagram @wearecinewood
We have over 65k followers and have collaborated with top brands and artists from all over the world, reaching millions of organic views. Whether it’s for collaborations, promotions, or general support, our Instagram is the fastest way to connect.
✨ Special for our customers: If you purchase Cinewood Presets and tag us in your story, we’ll feature your story for free, showing which preset from which pack you used — helping you get visibility and share your edits with our global audience.
We love supporting creators and showcasing amazing work — so don’t hesitate to reach out!
Advanced Tips & Extras
Yes! Cinewood offers the Masterpack, a complete bundle of all 10 preset packs at a special price of $149 (normally $290) — currently on offer!
That’s over 50% off, or just $14.90 per pack.
Masterpack buyers also receive exclusive extras, including:
Film burns, borders, and grain overlays
Professional LUTs for Lightroom and Photoshop
Expert eBooks and editing guides
It’s the best value deal for creators who want every preset and bonus tool in one bundle. Get it here
💡 Tip: You can start with a single pack and upgrade to the Masterpack anytime to get all remaining packs and extras at this discounted price.
Cinewood Presets are designed for Lightroom Classic v7.3 and above using the .XMP format.
Absolutely! Cinewood Presets are licensed for personal and commercial use, which means you can use them for your client projects, social media campaigns, or commercial photography without restriction.
Please note: sharing, reselling, or distributing the preset files themselves is not allowed.
To ensure your Cinewood Presets are never lost:
Keep a copy of the original ZIP file you downloaded.
Back up your presets folder on an external drive or cloud storage (Google Drive, Dropbox, iCloud).
Export presets from Lightroom periodically as a
.XMPfile for extra security.
By backing up your presets, you’ll always have access to your cinematic toolkit, even if you switch devices or reinstall Lightroom.